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Shipping & Returns

Shipping - Packaging

Shipping costs

AGSUI determine shipping

Packaging + Shipping

We ship customer friendly by Packling.es

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SEUR / GLS / TNT / STARPACK / CORREOS / DHL

National up to 14,00 €

International up to 21,00 € 

Shipping and packing will be charged plus the shown prices. The starting package for the inland amounts to € 14,00 and € 21.00 abroad. Since the products vary greatly between sizes, weight, packaging material and assignments for the foreign countries, this can not be calculated in a shop system at the same time. Therefore you will get a specially designated invoice in accordance inside for packaging and shipping, if this increases € 14,00in inland - Spain, and € 21.00 abroad.

For forreign companies, our Agsui partners, apply the same delivery as Agsui, please note here the location - dispatch.

Clearance Charges have to be paid by the customer. Please inform yourself before buying about clearence and shipping charges, based on the size and weight at DHL, or other service providers.

 

For download products, packaging and shipping fee is free.

 

For certain product groups, the following conditions apply:

Paintings - Crafts

 

Paintings with or without stretcher, on linen or other materials

Sculptures, sizes from 40 cm

 

The delivery times are within Spain about 3 -14 working days, depending on the product, packaging needs. For orders within Europe, the delivery time is about 10 days to 6 weeks. Overseas orders such as USA, China ... can be up to 12 weeks delivery time. Unfortunately, the long shipping time is not only the transport company, but also at customs.

 

 

For stretcher in oversize, glass, paintings on canvas without stretcher bars which will be transported in a roll and sculptures will be charged additionally special packaging. The calculation is based on the size and type of material.

 

The transport costs are generally paid by the customer. As soon as the shipping costs are higher than the specified package, there will be delivered a separate invoice. The invoice must be remitted within 3 days and not later than in 5 days received from us!

 

Please note that due to EDP-technical reasons that special packaging and special sizes can not be listed on your automatically generated Shop order confirmation. We thank you for your understanding.

 

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Delivery

Paintings and sculptures

Deliveries will be made from the date of the whole payment. Please note, however, that in case of unforeseen circumstances such as bad weather, snow and ice, as well as an above-average orders the supply of our delivery services or the delivery time may delay accordingly. Deliveries are usually made by parcel services like DHL, TNT. These deliver in Spain also Saturdays, in Germany only on weekdays, and leave in the absence of the buyer a message to arrange a redelivery. For delivery by haulage companies you will to be notified usually before delivery in order to agree a deliery date. Please note that haulage companies deliver usually only up to the house.

 

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Download products

Digital images / photos can be downloaded immediately after receipt, or sent by email.